Who We Are

Since 1867 Carroll Steele Insurance has been providing its business and personal clients with the best in coverage and an unyielding commitment to customer satisfaction. Our mission is to not only provide the best available insurance products, but also to be here when you need us. Unlike many insurance agents our relationship with you does not end after we provide the insurance protection you need. Whether its a claim, payment, question about coverages, we are here for you every step of the way. Consider us your insurance resource for all you insurance needs.

Over 100 Years Combined Experience

At Carroll Steele Insurance everyone is an insurance specialist. Some of our specialists have over 35 years experience. No matter who you talk to at Carroll Steele you can be assured that you're getting knowledgeable insurance experts to help you with any insurance question or need you may have. To talk to one of our insurance specialists please go to our Contact Us section under About Us.

Products Offered

We have over 35 insurance companies offering a broad range of personal and business insurance products. No matter what type of business you have or personal insurance need, we at Carroll Steele Insurance can help.

Our Market Reach

Our office locations are in Gloucester and Rockport, but we have clients from all over Massachusetts. Most of our clients reside in Gloucester, Rockport, Essex, Manchester-by-the-Sea, Beverly, Danvers, Peabody, Hamilton, Wenham, Topsfield and Ipswich.

Insurance Agent Vs. Going Direct

As an agent we see so clearly the benefit of working with an agent rather than directly with an insurance company. For one, an insurance company can only offer one product and one price and maybe a handful of discounts. On the other hand, an independent insurance agent can offer several different products and prices from several different companies. In addition, as your agent you can come to us when ever you have an insurance question or have a problem. No voicemail or waiting and listening to music for an answer. We are just a phone call away when ever you need us!

Just as important we offer several other types of insurance products you may need now or later in the future. The insurance companies you see on tv like Geico and Progressive, may provide some additional insurance products beyond auto insurance, like Home insurance, but are they really a good choice for insuraing your home if they really only offer it secondary to car insurance? And finally, almost all 35 insurance companies we offer provide significant discounts when we insure both your auto and home.

So we hope you can see the incredible difference between working directly with an insurance company and working with an insurance agent for all your insurance needs.

why We Are Better

There's a reason the Carroll Steele Insurance Agency has been in business since 1867 - a commitment to our customers. Every year we work hard in making sure our clients are protected. We are also always striving to bring in the best companies and products for our clients. Today, with over 35 insurance companies, Carroll Steele offers the largest selection of insurance companies and products than any other insurance company in the area. See below for some key points in our offerings.

Over 20 Home Insurance Companies

We have over 20 home insurance companies to choose from including hundreds of discounts and credits.

11 Auto Insurance Companies

More auto insurance companies than any other local agent.

Over 35 Business Insurance Companies

There are several things that make us better than any other agency. Having the best selection of companies to choose from for your business insurance is one of them.

Full Service Agency

Carroll Steele Insurance has a long tradition of providing superior customer service for it's customers. It's the main reason we've been successful since 1867.


Renaissance Alliance

Over $365 million in strength

Our membership in Renaissance Alliance is a sign of our commitment to bring our customers the highest quality products and services available today. Renaissance Alliance members are a carefully selected group of independent insurance agents. Quite simply, our membership indicates we are among the highest performers in our industry.

What this means to you:

In an era when companies are growing larger and more impersonal by the day, as your independent agent we are committed to being your trusted local business partner in providing you with insurance knowledge and products to best protect you, your family and your business. As a Renaissance Alliance member, we can offer you all the advantages of a large national insurance company or an insurance banking institution while providing you with personal accountability and localized services.

  • Dozens of premier insurance companies to provide wide market availability to meet your specific protection needs
  • Scale and volume to afford the most favorable policy terms and premiums
  • Superior technology and efficiency
  • The highest levels of insurance expertise


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